The Scooter Rental Tulum Was Missing

Palms & Wheels started when the founder Alejandro, kept hitting the same wall every time he tried to rent a scooter in Tulum: endless WhatsApp back-and-forth just to get a price, no way to book outside business hours, and shop after shop asking to hold his passport as a 'deposit.' It was clunky. It felt a little shady. And it turned something that should be fun — exploring Tulum on two wheels — into a hassle.

So he built the rental he wished existed. Palms & Wheels was the first scooter rental in Tulum to put the whole process online: choose your dates, see real pricing, book in a minute, and pick up on your own schedule. No counter, no queue, no passport on the table. Plenty of others have since copied the model — which is a pretty good sign we got it right.

We don't have a storefront, and that's a choice, not a limitation. A storeless, self-service model means no retail overhead, no markup to cover a shop and staff — so we pass those savings straight to you. That's how we keep some of the best rates in Tulum and a newer, better-maintained fleet. It also means you're never stuck waiting on opening hours: your scooter is ready when you are, day or night.

Every rental is all-inclusive by default — premium 125–150cc scooters, two helmets, insurance, a storage box, unlimited mileage for local riding, and road assistance if you ever need it. No deposit. No passport held. No surprise fees at pickup. Just an honest rental and the freedom to explore Tulum on your terms — the beaches, the cenotes, Centro, and the ruins.